The most annoying thing second to lack of ‘free internet’ is the moment when we want to open a website for some important purpose and it displays the message ‘ERR_NAME_NOT_RESOLVED’. Almost all of us would have experienced it many times and if you are one such person who is annoyed by this error message right now, then you are at the right spot.!

In this article, let us see the various ways by which we can fix this error called ‘ERR_NAME_NOT_RSOLVED’.


To give a short intro, ‘ERR_NAME_NOT_RESOLVED’ appears when you try to access a website. When you enter the domain name of a website, usually, it is matched with the corresponding IP address using Domain Name System also called DNS. When this DNS fails to retrieve the IP address of the entered domain name, this error occurs.

This can happen either because the DNS is temporarily unavailable or the DNS makes use of the old cache data when the actual website’s IP address is changed. There are other causes also which lead to the display of this error.

Below mentioned are 7 methods to fix this error.


Cookies are small pieces of information that are stored by your browsers to remember the changes you had carried out on your last login to a particular site. While they are beneficial to the user like saving your user name and password, hey can also have ill effects on your browser.

So, it is best to clear all the cookies stored in your browser when faced with this error. The steps to carry out are given below.

1. Open your browser (in this case, chrome) menu by clicking on the three-dot icon and click more tools option in that. Now, click on the ‘Clear browsing data’ option in the more tools section.

2. Upon clicking ‘Clear browsing data’, a dialog box appears. Select In that select all the options – Browing history, Cookies and Cached images. Also, give the period ‘All-time’ to clear the data completely. Upon selection, click ‘Clear data’. All your browsing histories and cookies will be deleted, thus erasing one hindrance to your DNS.


Google’s public DNS is an alternative Domain Name System available free to everyone throughout the world. They are maintained and operated by Google.

Changing your DNS address to a public DNS address may help you fix browsing troubles caused by your DNS. The steps to change your DNS to Google DNS are given below.

1. Press Windows and R key and press ‘Enter’ key

2. Click on the ‘Network and Sharing Centre’ in your Control panel.

3. On the left panel of the screen, click ‘Change adapter settings’.

4. Click on the connection that connects the computer and internet and there click on properties.

5. A dialog box displays. In that, click ‘Internet Protocol Version 4′ and select ‘Properties’.

6. Choose ‘Use the following DNS server address’. Input for the Preferred DNS server and for Alternate DNS server and click ‘OK’.

This might resolve your problem and fix the error. If not yet resolved, move on to the next method.


It is possible that that Firewall or Antivirus software you are using can block either your network connection or your browser, leading to the occurrence of this error. Thus it is advisable to disable the temporary software or firewall when this error occurs and also check the software settings.

Also, if in need. install another new antivirus to protect the system. This method may sometimes fix the error.


When your connection to a website is being blocked by displaying ‘ERR_NAME_NOT_RESOLVED’ error, using a VPN can help fix that error temporarily by bypassing that connection. Setting up a VPN has two ways.0

1. Manually – This is time-consuming and requires patience since you will need to have a VPN server and alter your connection settings.

2. Automatically – This is the easiest way to set up a VPN connection.


When the usual browser DNS server does not work, flushing and renewing the DNS is a better way to resolve the error, ‘ERR_NAME_NOT_RESOLVED’. This method is a simple one compared to the above-described methods. The steps are as follows.

1. Press the windows and R key to open Run command and type ‘cmd’.

2. Select Command prompt and run as administrator.

3. Input the following lines. Do remember to leave spaces by pressing ‘Enter’ between each line.

ipconfig /flushdns

ipconfig /renew

ipconfig /registerdns

4. Exit Command Prompt and reboot your system.


In case your system is connected to a router, then it is possible that the occurrence of this error is because of the malfunctioning of the router. So, to make sure if this is the cause, unplug your router and let it rest for some minutes. Now, plug it again and restart it.

If the error ‘ERR_NAME_NOT_RESOLVED’ is fixed, then the actual cause of the error had been the router and now it is fixed.


Prediction service allows Chrome to load the web pages quicker upon accessing them. It is also known as ‘Prerendering’. This feature works on the process that it caches the pages that are linked to the web pages you are currently on. So the stored data allows us to retrieve the web pages quicker, the next time.

The drawback of this feature is that data is stored from sites that may never be visited again. So this extra resource detains us from accessing other web pages and ultimately leads to the error ‘ERR_NAME_NOT_RESOLVED’. So, when faced with this error, remove the Prediction service.

The steps are as follows.

1. Click on the three-dot icon on the left panel of the browser and select the ‘Settings’ option.

2. In the Settings page, click the ‘Advanced’ option.

3. Click on the ‘Privacy and Security’ option in the ‘Advanced’ section and disable the Prediction service as shown below.


With the growing amount of user’s private data and the viruses and bugs sent to corrupt or extract the information, the need for an antivirus has risen very largely. This is because the possibility of a malware attack is very high when left unprotected.

Similarly, malicious software can also cause this error on your browser. Malware is capable of changing the DNS server configurations, alter the browsing history or prevent the domain name from being resolved.

It is therefore important to check your computer for the presence of any malware function and fix it as soon as you find one using security software lie an antivirus.

Final Words

‘ERR_NAME_NOT_RESOLVED’ is anything but a complicated error that lets people become confused and frustrated. But the above methods work well and will give only positive results for this error.

Do try any one of the methods mentioned above when faced with this error and drop a comment in the comment box as to which method works best for you!